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Outcomes Assessment:
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Principles of Good Practice for
Assessing Student Learning
These principles were developed under the auspices of the AAHE Assessment
Forum with support from the Fund for the Improvement of Postsecondary Education
with additional support for publication and dissemination from the Exxon
Education Foundation. Copies may be made without restriction. The authors
are Alexander W. Astin, Trudy W. Banta, K. Patricia Cross, Elaine El-Khawas,
Peter T. Ewell, Pat Hutchings, Theodore J. Marchese, Kay M. McClenney,
Marcia Mentkowski, Margaret A. Miller, E. Thomas Moran, and Barbara D.
Wright.
- The assessment of student learning begins with educational values.
Assessment is not an end in itself but a vehicle for educational improvement.
Its effective practice, then, begins with and enacts a vision of the kinds
of learning we most value for students and strive to help them achieve.
Educational values should drive not only what we choose to assess but also
how we do so. Where questions about educational mission and values are
skipped over, assessment threatens to be an exercise in measuring what's
easy, rather than a process of improving what we really care about.
- Assessment is most effective when it reflects an understanding of learning as multidimensional,
integrated, and revealed in performance over time.
Learning is a complex process. It entails not only what students know
but what they can do with what they know; it involves not only knowledge
and abilities but values, attitudes, and habits of mind that affect both
academic success and performance beyond the classroom. Assessment should
reflect these understandings by employing a diverse array of methods, including
those that call for actual performance, using them over time so as to reveal
change, growth, and increasing degrees of integration. Such an approach
aims for a more complete and accurate picture of learning, and therefore
firmer bases for improving our students' educational experience.
- Assessment works best when the programs it seeks to improve have clear, explicitly stated purposes.
Assessment is a goal-oriented process. It entails comparing educational
performance with educational purposes and expectations--these derived from
the institution's mission, from faculty intentions in program and course
design, and from knowledge of students' own goals. Where program purposes
lack specificity or agreement, assessment as a process pushes a campus
toward clarity about where to aim and what standards to apply; assessment
also prompts attention to where and how program goals will be taught and
learned. Clear, shared, implementable goals are the cornerstone for assessment
that is focused and useful.
- Assessment requires attention to outcomes but also and equally to the experiences that lead to those
outcomes.
Information about outcomes is of high importance; where students "end
up" matters greatly. But to improve outcomes, we need to know about
student experience along the way--about the curricula, teaching, and kind
of student effort that lead to particular outcomes. Assessment can help
us understand which students learn best under what conditions; with such
knowledge comes the capacity to improve the whole of their learning.
- Assessment works best when it is ongoing, not episodic.
Assessment is a process whose power is cumulative. Though isolated,
"one-shot" assessment can be better than none, improvement over
time is best fostered when assessment entails a linked series of cohorts
of students; it may mean collecting the same examples of student performance
or using the same instrument semester after semester. The point is to monitor
progress toward intended goals in a spirit of continuous improvement. Along
the way, the assessment process itself should be evaluated and refined
in light of emerging insights.
- Assessment fosters wider improvement when representatives from across the educational community are
involved.
Student learning is a campus-wide responsibility, and assessment is
a way of enacting that responsibility. Thus, while assessment efforts may
start small, the aim over time is to involve people from across the educational
community. Faculty play an especially important role, but assessment's
questions can't be fully addressed without participation by student-affairs
educators, librarians, administrators, and students. Assessment may also
involve individuals from beyond the campus (alumni/i.e., trustees, employers)
whose experience can enrich the sense of appropriate aims and standards
for learning. Thus understood, assessment is not a task for small groups
of experts but a collaborative activity; its aim is wider, better-informed
attention to student learning by all parties with a stake in its improvement.
- Assessment makes a difference when it begins with issues of use and illuminates questions that
people really care about.
Assessment recognizes the value of information in the process of improvement.
But to be useful, information must be connected to issues or questions
that people really care about. This implies assessment approaches that
produce evidence that relevant parties will find credible, suggestive,
and applicable to decisions that need to be made. It means thinking in
advance about how the information will be used, and by whom. The point
of assessment is not to gather data and return "results"; it
is a process that starts with the questions of decision-makers, that involves
them in the gathering and interpreting of data, and that informs and helps
guide continuous improvement.
- Assessment is most likely to lead to improvement when it is part of a larger set of conditions that
promote change.
Assessment alone changes little. Its greatest contribution comes on
campuses where the quality of teaching and learning is visibly valued and
worked at. On such campuses, the push to improve educational performance
is a visible and primary goal of leadership; improving the quality of undergraduate
education is central to the institution's planning, budgeting, and personnel
decisions. On such campuses, information about learning outcomes is seen
as an integral part of decision making, and avidly sought.
- Through assessment, educators meet responsibilities to students and to the public.
There is a compelling public stake in education. As educators, we have
a responsibility to the publics that support or depend on us to provide
information about the ways in which our students meet goals and expectations.
But that responsibility goes beyond the reporting of such information;
our deeper obligation--to ourselves, our students, and society--is to improve.
Those to whom educators are accountable have a corresponding obligation
to support such attempts at improvement.
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